# CustomerPro: social media, WhatsApp and AI assistant for small businesses > Post to all your social media pages, send WhatsApp and email offers, follow up on every enquiry and let an AI assistant answer customers day and night. 14 days free. Post every week. Reply to every customer. Without hiring a bigger team. One place to keep all your social media pages active, send offers, follow up on enquiries and answer customers day and night. Made for busy business owners, not for technical people. - Start 14-day free trial: https://customerpro.in/register?source=info - Chat on WhatsApp: https://wa.me/919359023913?text=Hi%2C%20I%20saw%20CustomerPro%20and%20want%20to%20know%20more. - Download brochure (PDF): https://customerpro.in/brochure/customerpro-brochure-en.pdf - English: https://customerpro.in/info - हिन्दी: https://customerpro.in/info/hi - मराठी: https://customerpro.in/info/mr ## One screen for every place your customers see you. CustomerPro is not only for WhatsApp. It looks after your social media pages, your messages and your email together, so you stop jumping between apps. ### Post and schedule on your social media pages - **Instagram** (Ready): Posts, comments, messages - **Facebook** (Ready): Pages, comments, ad enquiries - **LinkedIn** (Ready): Posts to your personal profile - **X (Twitter)** (Ready): Posts - **Telegram** (Ready): Posts to your channel - **Reddit** (Ready): Posts - **Pinterest** (Opening soon): Pins - **Google Business Profile** (Opening soon): Updates on your Google listing - **Threads** (Opening soon): Posts and comments - **YouTube** (Opening soon): Shorts and comments - **TikTok** (Opening soon): Short videos - **Snapchat** (Opening soon): Posts Networks marked Opening soon are built and are waiting for approval from the platform before we open them to every customer. ### Talk to your customers on - **WhatsApp**: Offers, chats, auto replies and your AI assistant - **Instagram messages and comments**: Answer from the same screen as WhatsApp - **Facebook comments and ad enquiries**: Every comment and ad form reaches your team - **Email**: Newsletters sent from your own business address ## Your customers are online all day. The business they see and hear from wins. Most owners we meet have the same three problems: social media posting stops after two weeks, enquiries get missed when the shop is busy, and follow-up is forgotten. The numbers say the same. - **91%** of online adults in India chat with a business every week. (Kantar 2025, quoted by Meta, 2026) - **73%** of people will buy from a competitor if a business does not reply to them on social media. (Sprout Social Index, 2025 (global)) - **42%** of small businesses have less than one hour a day for marketing. (Constant Contact, 2025 (US, UK, Canada, Australia)) - **51%** of small businesses say posting on social media is their most time-consuming marketing job. (Constant Contact, 2024 (US, UK, Canada, Australia)) ## 01 Social media calendar All your pages, planned on one calendar. Write a post once and send it to Facebook, Instagram, LinkedIn, X, Telegram and more. See the whole month at a glance. - Post now, schedule for later, or save as a draft. - Warns you if a post is too long or the picture size is wrong for a page. - "Write with AI" suggests the caption. - Answer comments from all pages in one place. - See which posts did well and the best time to post. ## 02 Auto planner (Early access) It learns your business, then prepares your posts for the month. ### First, it gets to know you - **Your business**: What you do, your city, your website - **Your customers**: Age group, area, and up to 5 Indian languages - **Your way of speaking**: Formal or friendly, words you like and avoid - **Your look**: Logo, colours and photo style - **What you sell**: Products, services and the current offer - **Your goal**: Get known, get enquiries, or sell online ### Then it does the work 1. **Plans the dates** Around festivals, your offers and your best posting times. 2. **Writes the posts** In your style and in your customers' languages. 3. **Designs the picture** Over 120 designs in your colours, with your logo. 4. **You approve** Nothing is posted until you say yes. ## 03 Campaigns Send your offer to every customer in a few minutes. Festival offer, new stock, admission open, appointment slots. Write it once, choose who should get it, and send now or at a time you pick. - **WhatsApp offers.** Send a photo, video or document, with each customer's name filled in automatically. - **Email newsletters.** Build them by dragging blocks: heading, picture, button. They are sent from your own business email address. - **Instagram messages.** Message the people who recently wrote to you. - **Send to the right people.** Make lists such as "Old customers", "Asked for price" or "Pune branch". - **Schedule in advance.** Set the Diwali message today, it goes out on the day. - **See what happened.** Who received it, who read it, who replied. Send a second message only to those who did not read. - **Respectful by default.** Customers who said "stop" are left out automatically. Example: A coaching institute sends "Admissions open for the April batch" to last year's enquiries on Monday morning. By evening they know exactly which parents read it and who asked for a callback. ## 04 Follow-ups Reach out again, politely - New enquiries from Facebook, Instagram and Google ads come in automatically - Upload your existing customer list from Excel - Reminders go out after one day, three days, one week ## 05 Auto reply Instant answers - Customer types "price", "timing" or "address" and gets the answer at once - Works on WhatsApp and Instagram messages - Replies to comments on your Instagram and Facebook posts ## 06 Flows Step-by-step journeys - Build by placing steps one after another: message, wait, check, next - Stops by itself when the customer replies or buys - Start from a ready-made flow, change the words, switch on ### Ready-made flows you can switch on - New enquiry welcome and follow-up - Price enquiry auto reply - Appointment reminder - Win back old customers in three messages - Instagram keyword reply - Sort enquiries and pass to the right person Example: A dental clinic's patients get a reminder one day before the appointment and again two hours before. Fewer missed appointments, and the receptionist makes no reminder calls. ## 07 AI assistant for customers An assistant that answers your customers, day and night. It talks to customers the way your best staff member would: politely, in their language, using your prices and your rules. When a person is needed, it calls you. ### What it does - Answers questions on WhatsApp and Instagram within seconds, including at night and on holidays. - Understands photos and voice notes sent by customers, and can reply by voice. - Sorts enquiries: serious buyer, just asking, or needs a call. - Shares your products, booking link and payment link inside the chat. ### You stay in control - The moment you or your staff reply, the assistant steps back. - One tap on "Take over" for any chat. - Switch it off for chosen customers permanently. - Try it in a private test chat before customers see it. - Every action is recorded, so you can check what it said. - **It passes the chat to a person when needed**: Complaints, special requests and price negotiation go to your team with the full conversation, so the customer never has to repeat themselves. - **It follows your instructions**: You tell it how to speak, what to offer and what never to promise. You can write these instructions in plain English. ## 08 Assistant for daily tasks It does the small jobs, so your staff can do the important ones. Beyond answering questions, the assistant can complete routine work inside the chat, from welcoming a new customer to collecting a payment. - **Welcomes new customers**: Greets them, asks the details you need (name, city, requirement) and saves them in your records. - **Books appointments**: Checks free slots in your calendar, books the meeting, and cancels or changes it if the customer asks. - **Collects payments**: Sends a payment link in the chat, up to the maximum amount you allow. - **Keeps your records**: Fills in your own tables, such as orders, bookings or service requests, while it chats. - **Starts the follow-up**: Puts the customer into the right reminder flow and marks the enquiry as hot, warm or cold. - **Updates your other apps**: Adds the enquiry to your Google Sheet or CRM and alerts your team. ## 09 Your business information It answers from your information, not from guesswork. Give the assistant your price list, common questions, timings, policies and product details. It looks up the answer there before replying to a customer. - Add your information as simple text files or sheets. - Keep separate sets for each branch or service. - Change a price once and every reply uses the new price. - If the answer is not in your information, it can pass the chat to your team. Our team switches this on for your account and helps you load your first set of information. ## 10 Works with ChatGPT and Claude (Early access) Run your account by simply asking. Connect CustomerPro to ChatGPT or Claude once, then type what you want in plain words. It shows a preview and waits for your "yes" before sending anything. Also connects with the apps you use: Google Sheets, Google Calendar, Calendly, Shopify, WooCommerce, Razorpay, Zoho CRM, HubSpot, Slack ## Clear monthly price. No surprise bills. - **Free trial** ₹0 for 14 days: Try it with your own number. No credit card needed. - **Scale** ₹899 per month: For a single shop, clinic or office. 1 WhatsApp number, 1 AI assistant, 3 team members. - **Bigger teams** Pro and Command: More numbers, more assistants and more team members. Ask us for the plan that fits you. - WhatsApp's own message fees are passed on at cost. We add nothing on top. - Your WhatsApp number and account remain in your name. - Runs on the official WhatsApp Business system from Meta. - Real people help you set up and answer your questions. ## Questions business owners ask us ### What is CustomerPro? CustomerPro is one tool for small businesses to post on social media, send offers on WhatsApp and email, follow up on enquiries and answer customers with an AI assistant. It is made for business owners, not for technical people. ### Which social media networks does CustomerPro support? Instagram, Facebook, LinkedIn, X, Telegram and Reddit are ready today. Pinterest, Google Business Profile, Threads, YouTube, TikTok and Snapchat are built and will open as each platform approves them. ### How much does CustomerPro cost? You can try it free for 14 days without a credit card. The Scale plan costs ₹899 per month for one shop, clinic or office. WhatsApp's own message fees are passed on at cost, with nothing added on top. ### Does my WhatsApp number stay with me? Yes. Your number and your WhatsApp Business account stay in your name. CustomerPro runs on the official WhatsApp Business system from Meta. ### Can I stop the AI assistant and reply myself? Yes. The moment you or your staff reply, the assistant steps back. You can also take over any chat with one tap, or switch the assistant off for chosen customers. ### Which languages does it work in? The assistant talks to customers in their own language, and the auto planner writes posts in up to 5 Indian languages. This page is available in English, Hindi and Marathi. ### Can I track sales and follow-ups in CustomerPro? Yes. Install the CRM add-on for a sales board of deals by stage, companies, follow-up tasks with reminders, a history page for every customer and sales reports. Each person also gets a private notebook with the Notes app. ### How long does setup take? Our team helps you set up. We can show it working with your own business in about 20 minutes. ### How do I contact CustomerPro? Call or WhatsApp us on +919975888110, or email dnyantra@gmail.com. ## See it working with your own business in 20 minutes. - Website: https://customerpro.in - Call or WhatsApp: +919975888110 - Email: dnyantra@gmail.com Sources: Kantar 2025 as quoted by Meta (about.fb.com, May 2026); Sprout Social Index 2025; Constant Contact Small Business Now 2025 and 2024. Some features depend on your plan and on approval from each social media platform. Features marked Early access are being opened to customers in stages. Prices exclude taxes and may change.